We hope that you will be completely satisfied with any goods you receive from My Trading Cards. However, If you are not happy with your goods when it arrives we offer a 14 day refund policy.

Please contact us immediately either using the contact link on our website or emailing us via We aim to respond within one to two working days.

Customer Service office hours are between 9 am - 5 pm Monday to Friday.

We at My Trading Cards, reserve the right to reject a return if any of the following occurs :

  •  If you contact us after the 14 days return period.
  •  The goods are not in the same condition when you received them. The goods must be in the original packaging. 

Please note: You will be responsible for any postage costs incurred for returning your goods.